Shipping Policy

Order Processing

• All orders are processed within 2-7 business days after order confirmation and receipt of payment.
• Bulk export orders may require additional processing time depending on product availability, quantity, packaging requirements, and export documentation.
• Customers will be informed of the estimated dispatch schedule at the time of order confirmation.

Domestic Shipping

• We deliver across India through reliable logistics and courier partners.
• Delivery timelines generally range from 3-10 business days depending on the destination.
• Shipping charges, if applicable, will be communicated before order confirmation.

International Shipping

• We export our products to various international markets subject to applicable export regulations and import requirements of the destination country.
• Delivery timelines for international shipments typically range from 10-30 business days depending on destination, customs clearance, and shipping method.
• Customers are responsible for ensuring compliance with local import regulations and obtaining any necessary permits or approvals.

Shipping Methods

We offer shipping through:

• Road Transport
• Air Freight
• Sea Freight
• Courier Services

The shipping method will be selected based on order size, destination, and customer preference.

Customs, Duties & Taxes

• International orders may be subject to customs duties, taxes, import fees, and other charges imposed by the destination country.
• These charges are the responsibility of the buyer and are not included in our product or shipping prices unless specifically agreed in writing.

Shipment Tracking

• Tracking details will be provided whenever available after the order has been dispatched.
• Customers can contact our support team for shipment status updates.

Delivery Delays

While we strive to meet all delivery commitments, delays may occur due to:

• Customs inspections and clearance procedures
• Weather conditions
• Transportation disruptions
• Public holidays
• Events beyond our reasonable control

Nityog Impex LLP shall not be liable for delays caused by such circumstances.

Damaged or Lost Shipments

• Customers should inspect shipments upon delivery.
• Any damage, shortage, or delivery discrepancy must be reported within 48 hours of receiving the shipment.
• Supporting photographs and relevant details may be required for claim assessment.

Contact Information

For any shipping-related inquiries, please contact us:

Nityog Impex LLP
Email: info@nityogexim.in
Phone: +91-9869667060 / +91-8369121744

We appreciate your trust in Nityog Impex LLP and look forward to serving your business needs.